24-Oct-2016, 17:48
(This post was last modified: 24-Oct-2016, 17:48 by teddlesdee.)
Well Guys, So far quite impressed with the service from Dev despite a rocky start!
Like other, it appears, I was initially perplexed why after a number of weeks after order I had not received any packaging - NADA, but a quick email and I got a response from 'Roger' who said boxes were on their way, and they arrived after a day or so... Then I had to work out how to get the labels and gave up after a few hrs, so emailed Roger again... Turns out that there is some sort of glitch in their systems,(according to Roger) and the people responsible for sending are separate to Mr Roger... but low and behold a day later - labels - Yeay!
Then the next hurdle was to decipher how to get it collected by UPS! No info on box (as per Devialet info), no number either for UPS collection...and the nice UPS lady I ended up talking to knew nuffink about it...Hmmmm
..so rang Mr 'Roger' again.. Mr Helpful Roger gave me a number + reference number and a couple of days later my package was collected - That was end September...
2.and a half weeks later my new updated Dev has turned up! Sooper-quick! Bit taken aback really! much quicker than I anticipated!
Snuck a butchers at what was in the packages and I was well pleased! - Nice shiny new 440 pro both units protected with clear sheaths, same for remote, new super link cable and professional looking mains cables...
Problem is... I have moved recently to a new home and my targeted new music/cinema room is still full of boxes so 2 months away from being ready for it's intended purpose.. booo-hoo!... so I have to wait till around Xmas to find out if all this shiny new stuff lives up to the hype!
Like other, it appears, I was initially perplexed why after a number of weeks after order I had not received any packaging - NADA, but a quick email and I got a response from 'Roger' who said boxes were on their way, and they arrived after a day or so... Then I had to work out how to get the labels and gave up after a few hrs, so emailed Roger again... Turns out that there is some sort of glitch in their systems,(according to Roger) and the people responsible for sending are separate to Mr Roger... but low and behold a day later - labels - Yeay!
Then the next hurdle was to decipher how to get it collected by UPS! No info on box (as per Devialet info), no number either for UPS collection...and the nice UPS lady I ended up talking to knew nuffink about it...Hmmmm
..so rang Mr 'Roger' again.. Mr Helpful Roger gave me a number + reference number and a couple of days later my package was collected - That was end September...
2.and a half weeks later my new updated Dev has turned up! Sooper-quick! Bit taken aback really! much quicker than I anticipated!
Snuck a butchers at what was in the packages and I was well pleased! - Nice shiny new 440 pro both units protected with clear sheaths, same for remote, new super link cable and professional looking mains cables...
Problem is... I have moved recently to a new home and my targeted new music/cinema room is still full of boxes so 2 months away from being ready for it's intended purpose.. booo-hoo!... so I have to wait till around Xmas to find out if all this shiny new stuff lives up to the hype!
Fairford UK area - Devialet 440, Aurender Streamer- Linked to QNAP NAS 453mini - Triangle Signature Deltas, Van Damme Professional Blue Series Studio Grade 2 x 4.0 mm cables, Moon Neo 260D DC Transport, Dell notebook Client linked both ethernet & wifi.
