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16-Jan-2017, 11:32
(This post was last modified: 16-Jan-2017, 11:34 by pjlarge.)
Funnily enough the same with me as well, mine are approx. 16 months old. One of my silvers has stopped working, doesn't power up and remains stone cold. I've raised a support ticket with Devialet on Friday morning. Surprise surprise, no reply as yet...
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I had this. Got a new silver from Devialet
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I wonder what they will do after the warranty void
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Yes I wonder that too - mine has gone back today and a replacement is on the way.
Dev customer service did say that the Phantom wasn't repairable (though I guess they'll just do a board swap).
I'm wondering if the other one will develop the same fault as they were bought together. I wonder if there was a bad batch?
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I think they don't have circuitry protection done right for some reason. And they do sell extended warranty, though my card already doubles their.
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0 Watt Phantom happened on my first generation silver. Good thing I bought it in a physical shop : they gave me a replacement one while Devialet sent me a new generation one. It took approximately 2-3 weeks for your information, in holidays period.
Simon B