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No light on dialogue and not working

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No light on dialogue and not working
ivandolz Offline
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#1
02-Jun-2017, 02:49
Has anybody encountered this problem? I tried to reset everything and I have both phantoms with the music ready to be configured but I get no light and no signs of life in the dialog. Is this normal? Is it dead?

Thanks
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ragwo Offline
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#2
02-Jun-2017, 16:00 (This post was last modified: 02-Jun-2017, 16:01 by ragwo.)
Have you tried to force a firmware download?
Here's how to:

Plug in ethernet cable, and ideally, use a switched power strip to plug in the Dialog.
Turn off power at strip.
Turn off for 3 seconds, then on for 4. Repeat cycle 4 times and see if you get a flashing white light (meaning Dialog is downloading new software).

If it's still unresponsive I believe it's dead.
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