Last Fault A 4098 OVER VOLTAGE

[knud0]

Dear all,

first, thank you all for your answers! I had a few issues with my upgraded 220 pro caused by the fact that is was devliered via UPS in very bad condition. Then I reported the A 4098 OVER VOLTAGE error to Devialet and they offered to send the unit back for overall inspection. Unit is now travelling to Paris. Again with UPS. ;-)

I encountered no problems during listening with the OVER VOLATE fault, but I was not present all the time. But I remember, there was a mid-heavy thunderstorm night ago I discovered the error. 120 never showed a fault. And no other electronical device showed any fault or sign that there were spikes in the mains during thunderstrom.

Let's await Devialets findings after checking my unit that hopefully arrives back to me in good condition.

It also happened to me once (so far) with a brand new 250 Pro unit, playing under normal conditions. The music stopped for a couple of seconds, and then resumed. The reply from Devialet (paraphrased): it's a very rare issue and they're working on a Firmware fix for it. However, they were looking for the description of the conditions under which it occurred. So, it would be a good idea for you to report the issue to Devialet, to raise their awareness.