Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
USB output to laptop not working(?)
#21
So, my amp is currently with Devialet. They reproduced my problem and claim "first time we have seen this" and will replace a board inside it...
Reply
#22
Got my amp back - they replaced a board inside and now it works wonderfully!
Reply
#23
Good result, and well done Devialet for doing the right thing.
Roon (Mac Mini), Wilson Benesch Full Circle, Expert 1000 Pro CI, Kaiser Chiara
Warwickshire, UK
Reply
#24
(02-Oct-2020, 14:33)barneyd51 Wrote: Got my amp back - they replaced a board inside and now it works wonderfully!

Thanks for the feedback, I will try this, but I'm nervous about sending it away Sad
Reply
#25
(03-Oct-2020, 02:12)JonathanAltd Wrote:
(02-Oct-2020, 14:33)barneyd51 Wrote: Got my amp back - they replaced a board inside and now it works wonderfully!

Thanks for the feedback, I will try this, but I'm nervous about sending it away Sad

Contact their customer support and see what they say. I live in France, so not a big deal to send it to them (I sent it double boxed by DHL). They covered the repair and shipping, even though it was out of warranty. Very good service
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)