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[PHANTOM I & PHANTOM II] Release notes - DOS 2.17.2 and 2.17.3

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[PHANTOM I & PHANTOM II] Release notes - DOS 2.17.2 and 2.17.3
seb Offline
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#31
11-Jun-2024, 13:20
(11-Jun-2024, 09:46)tbb852 Wrote: 2 x Phatoms I (connected as stereo)
updated to 2.17.3 (2.17.3.49152)

results:
1. left Phantom always disconnected
2. both touch power on the top are no longer works.

this is shame.

From my experience, when such things happen, it is best to delete the Stereo setup in the App, disconnect the Phantoms from power and start the setup from scratch. It usually works wonders. It seems, sometimes old data is lingering in cache and corrupting the experience ...
Innuos Zen Mini MK3 with LPSU -> (Ethernet / Audioquest Optical) -> 2x Phantom I Gold
Pro-Ject Carbon Debut Esprit Turntable with Ortofon Red -> (Cinch/RCA) Musical Fidelity Merlin -> (AudioQuest Optical) to Phantom
Master & Dynamics MH40, Audeze Sine, AudioQuest Dragonfly Red; Remote Control via macOS and iOS devices (Devialet App / Innuos Sense / Airplay)
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tbb852 Offline
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#32
Yesterday, 10:39
(11-Jun-2024, 13:20)seb Wrote:
(11-Jun-2024, 09:46)tbb852 Wrote: 2 x Phatoms I (connected as stereo)
updated to 2.17.3 (2.17.3.49152)

results:
1. left Phantom always disconnected
2. both touch power on the top are no longer works.

this is shame.

From my experience, when such things happen, it is best to delete the Stereo setup in the App, disconnect the Phantoms from power and start the setup from scratch. It usually works wonders. It seems, sometimes old data is lingering in cache and corrupting the experience ...

I did everything.  Split stereo pair, and even factory reset in web console.  This is unacceptable that their development team did no testing before releasing a new update.
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