04-Nov-2014, 22:37
Hi
I have a D-Premier. Last June I sent Thierry this picture.
Here is his response:
Anyone else seeing this.
Hg
I have a D-Premier. Last June I sent Thierry this picture.
Here is his response:
Quote:Dear Howard,
Honestly, I don't see any trace on the pictures you've sent. This doesn't mean there aren't any!!
There are 2 possibilities:
- either you open the product, dismantle the boards an clean the window by yourself. In this case, we don't take any responsibility for any damage being caused by this process.
- We clean the window at the factory. In this case we will need to charge you the shipping costs.
You may contact your distributor if he would like to perform this cleaning for you.
Let me know what you prefer.
Best regards
Thierry
Anyone else seeing this.
Hg