Devialet Dialog not compatible with expert line until mid 2015

[NickB]

Hi All,

I really admire you for ordering. When my offer came from Dev I just laughed and deleted it due to that Dev' track record of late is a disaster and now reading this post confirms that. I have no intention to order anything or do any software until it is fully shown to work/function.
Slowly steaming my self up to the Munich event...

Sceptic/Mike

A disaster - really - mine still works when did yours stop?

Sorry nothing personal but just fed up with the constant negative bitching on this forum, I wonder if anyone here actually listens to their Devialet or spends all their time adjusting and moaning about it.

We should bl**dy well be moaning with that customer backup specially for some of us having substantial investments done. My stuff works a charm (music production wise) with old settings, recently tried to configure with new configurator, but disaster. Though config issues seem to be related to us mono users. I would like to config now and then but have to wait until I feel it is safe to do so.
I play the system at average 5 hours per day and have great joy from it. SAM is a bliss for sound quality by the way.

Dev has hybris and can't handle their promises no less no more. I do hope they will pull together as hope is still with me even if sceptic at the moment.

/Mike

Well I have a 400 and have reconfigured several times and not had a single problem. I do however delete the existing cfg file from the card before saving the new one.

[Jwg1749]

Well folks, it appears we've made the news. I just saw this article on a well known hi-fi website:

Devialet Fan Noise

The hi-fi world was in turmoil yesterday, as it appeared that Devialet’s honeymoon period was well and truly over. The exclusive and award-winning French brand, formerly the darling of hi-fi journalists and golden-eared audiophiles alike, began to suffer streams of vitriol on the web.

“The problem is the fans,” said hi-fi critic Hugh Jears, “they’re really noisy. Look, the first Devialet was designed without any fans. It was an über-exclusive product with a techie website and an HDMI port. No fans at all.”

“I just want to listen to my music, but now all I can hear is the fans. It’s really disturbing,” said one Confused owner.

We put this to the man considered by many to be responsible for Devialet’s successful invasion of the UK hi-fi scene, Guillaume le Conquereur. “Look, it’s not my fault. Everyone has to come back down to earth. There won’t be a problem once we’re all properly grounded.”

In the meantime, Guillaume’s internet forum Devialet Chat -- dedicated to discussion of the French hi-fi brand and cats -- continues to be the site of seething discontent. “All we want is for Devialet to talk to us about the problems. We only want a DIALOGUE!” said one furious owner.

[alandbush]

Well folks, it appears we've made the news. I just saw this article on a well known hi-fi website:

Devialet Fan Noise

The hi-fi world was in turmoil yesterday, as it appeared that Devialet’s honeymoon period was well and truly over. The exclusive and award-winning French brand, formerly the darling of hi-fi journalists and golden-eared audiophiles alike, began to suffer streams of vitriol on the web.

“The problem is the fans,” said hi-fi critic Hugh Jears, “they’re really noisy. Look, the first Devialet was designed without any fans. It was an über-exclusive product with a techie website and an HDMI port. No fans at all.”

“I just want to listen to my music, but now all I can hear is the fans. It’s really disturbing,” said one Confused owner.

We put this to the man considered by many to be responsible for Devialet’s successful invasion of the UK hi-fi scene, Guillaume le Conquereur. “Look, it’s not my fault. Everyone has to come back down to earth. There won’t be a problem once we’re all properly grounded.”

In the meantime, Guillaume’s internet forum Devialet Chat -- dedicated to discussion of the French hi-fi brand and cats -- continues to be the site of seething discontent. “All we want is for Devialet to talk to us about the problems. We only want a DIALOGUE!” said one furious owner.

That's the way to bring some much needed light relief.

[GuillaumeB]

Well folks, it appears we've made the news. I just saw this article on a well known hi-fi website:

Devialet Fan Noise

The hi-fi world was in turmoil yesterday, as it appeared that Devialet’s honeymoon period was well and truly over. The exclusive and award-winning French brand, formerly the darling of hi-fi journalists and golden-eared audiophiles alike, began to suffer streams of vitriol on the web.

“The problem is the fans,” said hi-fi critic Hugh Jears, “they’re really noisy. Look, the first Devialet was designed without any fans. It was an über-exclusive product with a techie website and an HDMI port. No fans at all.”

“I just want to listen to my music, but now all I can hear is the fans. It’s really disturbing,” said one Confused owner.

We put this to the man considered by many to be responsible for Devialet’s successful invasion of the UK hi-fi scene, Guillaume le Conquereur. “Look, it’s not my fault. Everyone has to come back down to earth. There won’t be a problem once we’re all properly grounded.”

In the meantime, Guillaume’s internet forum Devialet Chat -- dedicated to discussion of the French hi-fi brand and cats -- continues to be the site of seething discontent. “All we want is for Devialet to talk to us about the problems. We only want a DIALOGUE!” said one furious owner.

That's the way to bring some much needed light relief.

Brilliant! That made me laugh!   

Guillaume 

[Rufus McDufus]

Maybe we need a separate cat section?

[brit]

Well folks, it appears we've made the news. I just saw this article on a well known hi-fi website:

Devialet Fan Noise

The hi-fi world was in turmoil yesterday, as it appeared that Devialet’s honeymoon period was well and truly over. The exclusive and award-winning French brand, formerly the darling of hi-fi journalists and golden-eared audiophiles alike, began to suffer streams of vitriol on the web.

“The problem is the fans,” said hi-fi critic Hugh Jears, “they’re really noisy. Look, the first Devialet was designed without any fans. It was an über-exclusive product with a techie website and an HDMI port. No fans at all.”

“I just want to listen to my music, but now all I can hear is the fans. It’s really disturbing,” said one Confused owner.

We put this to the man considered by many to be responsible for Devialet’s successful invasion of the UK hi-fi scene, Guillaume le Conquereur. “Look, it’s not my fault. Everyone has to come back down to earth. There won’t be a problem once we’re all properly grounded.”

In the meantime, Guillaume’s internet forum Devialet Chat -- dedicated to discussion of the French hi-fi brand and cats -- continues to be the site of seething discontent. “All we want is for Devialet to talk to us about the problems. We only want a DIALOGUE!” said one furious owner.

That's the way to bring some much needed light relief.

Brilliant! That made me laugh!   

Guillaume 

That's the problem with us noisy fans - we shift a lot of hot air


David

[Mikeeo]

Hi All,

I really admire you for ordering. When my offer came from Dev I just laughed and deleted it due to that Dev' track record of late is a disaster and now reading this post confirms that. I have no intention to order anything or do any software until it is fully shown to work/function.
Slowly steaming my self up to the Munich event...

Sceptic/Mike

A disaster - really - mine still works when did yours stop?

Sorry nothing personal but just fed up with the constant negative bitching on this forum, I wonder if anyone here actually listens to their Devialet or spends all their time adjusting and moaning about it.

To be balanced, if you read posts from the early days of this forum, they were almost universally supportive. Indeed, if you read what might be considered this forum's predecessor, the huge thread on HiFi Wigwam, it could be alleged that that got closed, and then reopened but moved, because it was dominating that forum and because many owners were gushing and many non-owners were spiteful.

The bitching has arise because two of Devialet's four Expert USPs, AIR and EVO, do not work for many; because they've replaced a useful technical website with a useless marketing one; because their recent advertising is considered by many to be crass for a premier brand; because they now hardly ever release any useful information for existing users; and because even the Phantom and Dialog launch has been messed up in terms of product clarity and delivery promises.

So if you were scoring them over the last six months you might give them 2 out of 10. Perhaps in part because they have declined from such a high start point. 

Even Devialet themselves recognise that, and probably know that if there is a lot of discontent amongst existing owners, it won't be long before that spreads to dealers and distributors. These are technically time-consuming products for dealers and distributors when they don't work.

"Big boys toys" invariable provoke opinion swings far greater than warranted in the real world, but Devialet are in the world of big boys toys and need to react accordingly. And if you look at big boys toys in terms of top brand top model cars, those manufacturers simply don't let faults hang around, in silence, for months on end.

Ian, you certainly have your way with the words, so many thanks for that spot on background to why some of us have an extra tone of grumpiness in this forum. 

/Mike

[Mikeeo]

Hi All,

I really admire you for ordering. When my offer came from Dev I just laughed and deleted it due to that Dev' track record of late is a disaster and now reading this post confirms that. I have no intention to order anything or do any software until it is fully shown to work/function.
Slowly steaming my self up to the Munich event...

Sceptic/Mike

A disaster - really - mine still works when did yours stop?

Sorry nothing personal but just fed up with the constant negative bitching on this forum, I wonder if anyone here actually listens to their Devialet or spends all their time adjusting and moaning about it.

We should bl**dy well be moaning with that customer backup specially for some of us having substantial investments done. My stuff works a charm (music production wise) with old settings, recently tried to configure with new configurator, but disaster. Though config issues seem to be related to us mono users. I would like to config now and then but have to wait until I feel it is safe to do so.
I play the system at average 5 hours per day and have great joy from it. SAM is a bliss for sound quality by the way.

Dev has hybris and can't handle their promises no less no more. I do hope they will pull together as hope is still with me even if sceptic at the moment.

/Mike

Well I have a 400 and have reconfigured several times and not had a single problem. I do however delete the existing cfg file from the card before saving the new one.

As do I, deleting existing file before new one. Happy to hear though that you have no problems, gives some hope in the horizon. Would you mind sharing when you did your firmware upgrade last time and perhaps your configuration?/Mike

[Mikeeo]

Well folks, it appears we've made the news. I just saw this article on a well known hi-fi website:

Devialet Fan Noise

The hi-fi world was in turmoil yesterday, as it appeared that Devialet’s honeymoon period was well and truly over. The exclusive and award-winning French brand, formerly the darling of hi-fi journalists and golden-eared audiophiles alike, began to suffer streams of vitriol on the web.

“The problem is the fans,” said hi-fi critic Hugh Jears, “they’re really noisy. Look, the first Devialet was designed without any fans. It was an über-exclusive product with a techie website and an HDMI port. No fans at all.”

“I just want to listen to my music, but now all I can hear is the fans. It’s really disturbing,” said one Confused owner.

We put this to the man considered by many to be responsible for Devialet’s successful invasion of the UK hi-fi scene, Guillaume le Conquereur. “Look, it’s not my fault. Everyone has to come back down to earth. There won’t be a problem once we’re all properly grounded.”

In the meantime, Guillaume’s internet forum Devialet Chat -- dedicated to discussion of the French hi-fi brand and cats -- continues to be the site of seething discontent. “All we want is for Devialet to talk to us about the problems. We only want a DIALOGUE!” said one furious owner.

Great stuff!

[PhilP]

Excellent, Matt!