(14-May-2021, 16:47)andrewmg Wrote: I ordered an upgrade (2 x Phantom Elevate --> the new Golds) on April 30, and two weeks later have still not yet received shipping notification for the return boxes. Perhaps they really are out of boxes? Has anyone else experienced a similar delay these past few weeks?
That sounds off. I ordered on May 1 and I got the boxes on May 7. Maybe depends on location? I'm located in Sweden. I send the speakers in on May 11 and they arrived on the May 12. Didn't get confirmation that they were in the "workshops" till today (May 14). Given, May 13 were probably a day off all over Europe.
First I got an email confirming the order, then "next step mails" these were sent basically at the same time. Then also mails from UPS with return labels, those came five minutes later. The actual mails from Devialet regarding delivery of the boxes came on May 6.
