26-May-2022, 07:41
I'm in the process of sending one of my dented Phantoms in for repair and so far I've been really impressed by the process. I appreciate that I can get through to someone on the telephone without having to hold. I was asked to supply a few photographs and a report generated by the app. Devialet are now sending out protective shipping materials. I don't think the cost is too expensive, considering it includes shipping to/from France, protective packaging, parts and labour. I'll provide an update when I get the speaker back.
