19-Jul-2016, 14:48
I totally agree with your assessment. The Devialet brand is falling short in respect and customer service.
I am waiting almost 3 months to have my Phantom replaced. I don't know if this is happening to me because I'm living in Brazil, country that have no support from Devialet brand for products purchased abroad.
They are failing to answer their customers quickly and satisfactorily. We would like to be treated with the same prestige that we have for Devialet brand, so we are always waiting more and the best from them.
I am waiting almost 3 months to have my Phantom replaced. I don't know if this is happening to me because I'm living in Brazil, country that have no support from Devialet brand for products purchased abroad.
They are failing to answer their customers quickly and satisfactorily. We would like to be treated with the same prestige that we have for Devialet brand, so we are always waiting more and the best from them.
