(06-Nov-2016, 19:04)misterpete Wrote: Can Devialet fix issues remotely? I got in touch with the help line and was asked to send a report from the settings in Dialog. I did this and since then have had no drop outs. I hope it continues to be like this and if it does I am suitably impressed.
I think it's just a coincidence, you'll have to accept a firmware update in Spark before installation. If you use the report option in Spark, I assume Devialet gets info about your setup and could look into your problem with more background data.
Living room: Kii Three/BXT with Control.
Den: Tannoy Precision 8 iDP with TS112 iDP subwoofer.
In the cupboard, waiting for a sibling: 1st gen. Phantom Silver running DOS1
My Phantom Voyage
Den: Tannoy Precision 8 iDP with TS112 iDP subwoofer.
In the cupboard, waiting for a sibling: 1st gen. Phantom Silver running DOS1
My Phantom Voyage