Problems with Core Infinity

[IanG-UK]

Hope to see a changelog added soon for Beta 10

Ridiculous that Devialet haven't supplied this. They initiate a Beta Software Program, which requires everyone who joins it to keep quiet (confidentiality), but they themselves don't communicate with those who are part of the Beta Program (I sent 3 emails to coreinfinitybeta@devialet.com since 13th Dec. when Beta Program started, but no replies).

So nearly 3 months after the CI program commenced Devialet still don't have fully stable software, with at least limited features, but to get the more robust software with limited bugs you have to join the Beta Program, but then have clauses below that you have to agree with that removes Devialet of any liability for damage caused by the Beta software 

10. Limitation of Liability 

In no event shall Devialet be liable to you or any other party for damages of any kind arising from the installation or use of the Beta Program, whether resulting from a tort (including negligence), breach of contract, warranty or other form of action, including but not limited to direct, indirect, special, incidental and consequential damages, of any kind arising in any way out of the Beta Program, even if advised of the possibility of such damage. 

At last Devialet has provided an extensive changelog under the Core Infinity Log OS 2.2.0 Beta10. 

https://help.devialet.com/hc/en-us/artic...nuary-10th

26 issues identified and corrected or improved which at least gives us half the information I have been pestering them about for a month or more. Hopefully the next changelog (before too long) will also include "X issues identified and yet to be corrected or improved".

Whilst, for me, there has been a degree of dissatisfaction over releasing a product late and incomplete, more irritating has been the lack of information and updates from Devialet to customers despite lots of input from customers to Devialet.

This hopefully is the start of a really welcome change, making promises and delivering on them, rather than overpromising and underdelivering.