Roon RAAT and "An audio file is loading slowly"

[ssfas]

@ssfas  - thanks for doing this test.  As I posted in the other thread... I haven't a clue at this point.  Perhaps the Innuos OS is doing something different.  Who knows...  At least Roon has acknowledged there is an issue (3 weeks ago).   Devialet has not (based on the ticket I submitted a month ago).

At the end of the day the Innuos is a Roon Core server, very similar design to Nucleus, so I can't see that the two should perform differently.

Innuos specification:
CONNECTIVITY
Ethernet
2 x rear panel RJ45 – Bridged Gigabit Ethernet
USB
1x USB 2.0 (DAC), 1x USB 3.0 (Backup)


The Roon manuals says:


Isolating Performance Issues and Hardware Failures

Isolating a problem is the process of finding the smallest configuration that reproduces the issue. This proceeds as a process of elimination.

The reason why we isolate issues is to learn something about them. In the ideal situation, the process of isolation ends when you locate one element of your configuration that, when added or removed, causes the problem to appear and disappear. Some of the things that you do when isolating a problem are unrealistic. Sometimes the steps are time-consuming or arduous. But the process works. 

Some examples of how you might isolate a problem:

• Turn off or disconnect devices that don't appear to be related to the problem. 
  
  
• Disconnect the router from the network (unless the problem only happens with internet-based content)
  
  
• Swap out ethernet cables and switches--if this causes a change in behavior that is a red flag for a hardware failure
  
  
• If you're using a NAS, try playing content from the local SSD instead. If this changes behavior, it points towards a performance issue with the NAS or your network
  
  
• If you're using WiFi, Power-line networking, or 100mbit switches, switch to gigabit ethernet--even temporarily--to learn whether those choices are related to the problem.
  
  
• Reboot machines and devices. If this causes a change in behavior, you've learned that this is a problem that develops over time--which can be an important clue.
  
  
• Avoid running other software, particularly software that makes significant performance demands or interacts with audio hardware. If this causes a change in behavior, it almost always increases the understanding of the issue.
  

Sometimes this exercise ends by implicating hardware, software, or a device driver. Sometimes it ends with the diagnosis of a bug in Roon, or a hardware device. Sometimes it ends when the configuration is small or simple enough for Roon to reproduce the issue in-house and take it from there.

If done rigorously, with patience and discipline, this approach nearly always leads to a satisfying result.
[url=https://kb.roonlabs.com/Troubleshooting_Audio_Dropouts#Troubleshooting_configuration_issues_RoonReady_outputs_and_other_devices_][/url]