21-Jan-2015, 21:33
(21-Jan-2015, 20:28)wwm Wrote: Hi Guys,
Reported my issue to Devialet help who responded very quickly. They sent me 2 configs to try but did not resolve the issue. I took my 250 to my dealer and connected his 250 to make an 800, no change. We configured both cards, no change, we made the dealers 250 to master and mine to slave, no change. Anyway after a lot of communication with Devialet the thing was resolved today. The likely issue could be a bug on the SD card. Going to buy 2 new ones tomorrow and re config and see what happens! I have to give it to the guy who dealt with this as he did'nt give any indication of giving up.
Cheers,
Bill.
Yes - excellent service from your dealer. I always think the best proof of good service very often comes from how issues such as this are addressed. Why not give your dealer a mention here? It looks like they deserve the credit!
