My 200 showed up brand new, right gutta-the-box with a balance issue last month, May 27 which I reported to dealer the next day. Initially it was only a ~4% higher volume from the right side. Five days later it had crept to 20% tho held there a few days. Since then the right channel bias has creeped upwards a little more each day but is currently holding steady (if you can call it that) between 26 & 34% and is NEVER less but if history is any indication it will likely continue to increase or stop working altogether probably due to a continually weakening, faulty or compromised left channel circuit. Intuitively I do suspect a weakened left channel to an over-achieving right one but either is possible I guess.
Dealing with the dealer is a mixed bag. Of course he's falling all over himself to try to be helpful but hasn't encountered the likes of Devialet's stonewalling tactics before. They want to test everything before replacing anything then drag their feet on any semblance of initiating a test protocol or appointment... preferring to just just shoot emails back & forth ad infinitum, ad nauseum. Fast forward to last week, my dealer put me in touch with the US Director of Wholesale for Devialet. After 3 days with him I've succeeded in getting a UPS call tag issued for Wednesday. He wants to have it tested in-house this side of the Atlantic for the same result I'm experiencing and will issue a replacement on-the-spot if found. Now before anyone gets all green with envy you must remember this has only been communication up to this point, ie; good intentions but as yet, not borne out by deed of any kind. I half expect it to go south tho my biggest fear is the always popular car dealer vernacular; "works perfectly here" routine in which case I'll immediately contact my credit card company, dispute the transaction and refuse redelivery of my old unit, hopefully with my dealer's blessing then immediately purchase another to see if the balance is centered.
More as this story unfolds...
Dealing with the dealer is a mixed bag. Of course he's falling all over himself to try to be helpful but hasn't encountered the likes of Devialet's stonewalling tactics before. They want to test everything before replacing anything then drag their feet on any semblance of initiating a test protocol or appointment... preferring to just just shoot emails back & forth ad infinitum, ad nauseum. Fast forward to last week, my dealer put me in touch with the US Director of Wholesale for Devialet. After 3 days with him I've succeeded in getting a UPS call tag issued for Wednesday. He wants to have it tested in-house this side of the Atlantic for the same result I'm experiencing and will issue a replacement on-the-spot if found. Now before anyone gets all green with envy you must remember this has only been communication up to this point, ie; good intentions but as yet, not borne out by deed of any kind. I half expect it to go south tho my biggest fear is the always popular car dealer vernacular; "works perfectly here" routine in which case I'll immediately contact my credit card company, dispute the transaction and refuse redelivery of my old unit, hopefully with my dealer's blessing then immediately purchase another to see if the balance is centered.
More as this story unfolds...
Statements in my posts are opinion only, not to be construed as fact. Any projects I engage in are at my own risk! Their outcome cannot be assured and may result in success, small/no change or catastrophic failure. I encourage no one rely on anything I say or do as gospel and to realize your mileage may vary!
