Expert remote

[AllenB]

AllenB,

I had an issue with my remote, where the volume responded erratically to the rotation of the volume knob. Sometimes it worked differently when rotated slowly than when rotated quickly. It also developed a bit of gritty feel. I took it to my dealer, who gave it one spin, and pronounced it faulty. He gave me another remote. which I took it home, and the problem was solved.

Note that I did have to do a config adjustment where I spec't two remotes. Since then I've fussed with the config and selected one remote, and did the pairing procedure. All is fine.

From your description, I would suspect the remote is faulty.

Thanks Damon, that is definitely the kind of fault I am experiencing, slightly gritty on anti-clockwise, smooth as silk on clockwise. Erratic in that it does not matter if I turn it quick or slow, the wheel is turned and, more often than not, the volume does not go down. Volume up no problem at all. I have had my Dev 200 just over a year now, and the remote does not get used that often, I use the iOS app quite a lot. It has not been dropped or maltreated .... ever. So I guess I am just unlucky.

I will contact my dealer, who is remote from me (no pun intended) and see what he can do. It's not just a take it in and replace on the spot scenario, unfortunately.

Cheers
Allen