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Shocking Customer Service
#36
(10-Feb-2019, 23:14)PeppaPig Wrote: Be careful most likely it can polish out the fine scratches but it removes the color as well.

The only way to address this issue is to apply coating/sealant on the surface to stop oxidization.

The more you clean up, wipe your Devialet, the more scratches it will get. If you have to clean it, make sure you wipe it in one direction.

Never wipe vertically and horizontally. I suggest only wipe vertically as in this way the fine scratches are less visible.

Devialet really should address this issue. its a defect if the surface oxidized that quick. I think every 2 week you will see heaps of little white dots generated by oxidation.

@PeppaPig, just out of interest; do you live near the beach? Salty air can do a lot of damage to surfaces. Even glass.
                                                    Lifetime Roon, Mac mini, int. SSD, ext. HDD, tv as monitor, key board and track pad on bean bag as remote,Devialet 200, Od'A #097, Blue jeans speaker cable,                                     
                                                                                                                                                                            Dynaudio C1 MkII.
                                                                                                                                                                              Jim Smith's GBS.
                                                                                                                                                                        Northern NSW Australia.
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Messages In This Thread
Shocking Customer Service - by TheMadButcher - 30-Jan-2017, 10:34
RE: Shocking Customer Service - by Vivialet - 30-Jan-2017, 11:00
RE: Shocking Customer Service - by thumb5 - 30-Jan-2017, 11:36
RE: Shocking Customer Service - by mdconnelly - 30-Jan-2017, 17:43
RE: Shocking Customer Service - by thumb5 - 30-Jan-2017, 17:04
RE: Shocking Customer Service - by Arjan - 30-Jan-2017, 16:23
Shocking Customer Service - by Krisp - 30-Jan-2017, 19:16
RE: Shocking Customer Service - by thumb5 - 30-Jan-2017, 21:49
RE: Shocking Customer Service - by Damon - 30-Jan-2017, 20:09
Shocking Customer Service - by ruivilar - 01-Feb-2017, 09:48
RE: Shocking Customer Service - by Rama - 07-Mar-2017, 21:20
Shocking Customer Service - by TheMadButcher - 18-Mar-2017, 14:25
Shocking Customer Service - by TheMadButcher - 25-Mar-2017, 09:39
Shocking Customer Service - by TheMadButcher - 21-Apr-2017, 22:04
RE: Shocking Customer Service - by awkaplan - 31-Jan-2019, 09:37
RE: Shocking Customer Service - by PeppaPig - 01-Aug-2017, 05:47
RE: Shocking Customer Service - by PeppaPig - 04-Feb-2019, 05:29
RE: Shocking Customer Service - by mmorrison55 - 04-Feb-2019, 05:42
RE: Shocking Customer Service - by chrisc - 05-Feb-2019, 12:00
RE: Shocking Customer Service - by mmorrison55 - 05-Feb-2019, 19:06
RE: Shocking Customer Service - by PeppaPig - 10-Feb-2019, 23:14
RE: Shocking Customer Service - by Pim - 11-Feb-2019, 10:56
RE: Shocking Customer Service - by PeppaPig - 13-Feb-2019, 00:06
RE: Shocking Customer Service - by awkaplan - 13-Feb-2019, 00:25

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