I can see Devialet's economcal motives for the strategy. Refuse to repair speakers, sell refurbished ones with a discount if the broken speaker is returned, fix the broken speaker, probably at a low cost, and sell it as refurbished, and so it goes. If this is the case, Devialet should be ashamed.
Living room: Kii Three/BXT with Control.
Den: Tannoy Precision 8 iDP with TS112 iDP subwoofer.
In the cupboard, waiting for a sibling: 1st gen. Phantom Silver running DOS1
My Phantom Voyage
Den: Tannoy Precision 8 iDP with TS112 iDP subwoofer.
In the cupboard, waiting for a sibling: 1st gen. Phantom Silver running DOS1
My Phantom Voyage