16-Jan-2018, 23:26
I have a 4th gen AppleTV, two Phantoms (the new ones - they don't have a moniker like "Silver" or "Gold"), and a Dialogue.
All are plugged into the same electrical circuit (which I didn't know was necessary - and was causing one channel to intermittently cut out until tech support told me all devices need to be on the same electrical circuit as they communicate over electrical wiring). I can play music from my AppleTV with no issues at all, it works perfectly and sounds amazing.
But, when I try to watch a show (say Netflix or Hulu), after about 10 minutes or so, the AirPlay connection gets dropped, and I hear the left speaker make that noise (you know the noise I'm talking about, sounds like it is coughing twice). Then I have to go back into the settings menu of the AppleTV and reconnect to the Dialogue.
Anyone knows how to fix this issue? It took me almost a week to get to Devialet support for the previous issue (not their fault, I'm busy at work and cannot answer their callback - I can only call during break - finally got to them during the weekend).
All are plugged into the same electrical circuit (which I didn't know was necessary - and was causing one channel to intermittently cut out until tech support told me all devices need to be on the same electrical circuit as they communicate over electrical wiring). I can play music from my AppleTV with no issues at all, it works perfectly and sounds amazing.
But, when I try to watch a show (say Netflix or Hulu), after about 10 minutes or so, the AirPlay connection gets dropped, and I hear the left speaker make that noise (you know the noise I'm talking about, sounds like it is coughing twice). Then I have to go back into the settings menu of the AppleTV and reconnect to the Dialogue.
Anyone knows how to fix this issue? It took me almost a week to get to Devialet support for the previous issue (not their fault, I'm busy at work and cannot answer their callback - I can only call during break - finally got to them during the weekend).
