29-Nov-2015, 01:14
(13-Jul-2015, 16:20)devialetstore Wrote: Hi Ash, please try to do following procedure: reconnect the Phantom from the power outlet. Wait for at least 30s. Connect tot he power outlet. Then press back button 3 times. The system is now fully reset. Then start the Spark app. Good luck!
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Hi @ Devialetstore - I'm new to these parts and have been searching for threads related to the issue I'm experiencing with my new Phantom.
Bluetooth works great; however, I can't seem to get the wifi activated - have tried the reset and no results. The Phantom does not do the breathing thing. In addition, the Spark app says "Phantom" missing, and putting my hand on the top of the unit also does nothing.
Devialet support suggested returning the unit to Devialet, but that seems drastic. Do you have any troubleshooting tips for this situation?
Thanks!
