03-Sep-2015, 06:56
(03-Sep-2015, 06:22)racapsa Wrote:(03-Sep-2015, 03:13)Carloscdk Wrote: A great test with phantoms that still has the old firmware.
We had a great test tonight with one of my friends that a pair of Phantom silver. He didn't upgrade to the new firmware, this is the type of guy that always wait before upgrade his computer or phones, he always like to hear the reviews of people first.
Well the result are:
- The dynamic range of the bass a lower volume is for sure much more flat. It doesn't has any longer that deep impact. The tweeter and midrange are more present than the bass.
- The all old 10 in the volume scale, is now 35, the old 25 is now 40, the old 35 is now 45. At least that is are conclusion after the whole test.
We think that the jump is quite drastically. For me 10 and 30 with the old firmware was the sweet spot for volume listing, but now it goes from normal volume to high volume to rapidly.
- My friends's Phantoms sounds much louder and we both were agree. So we think that the volume some how was downgrade.
In conclusion:
From my point of view the Phantom has lost the magic that it used have on me :-(
Before one of the reason that I thought the Phantoms were so impressive, was because even at lower volume the bass dynamic range was so present and deep. It had a deep impact effect. That effect is not longer there. Of curse if you go up to 40 and up you will start to hear that big bass, but I am not going to go that high every time I want to heart a good bass, my neighbours won't be happy about it.
Also the reason I bought the Phantoms was because of that massive deep impact bass, and like I said before that bass was so good even a lower volume. I never heard another speakers who couldn't do that so well, but now they just sounds like average speaker at lower volume.
"PHANTOM IMPLOSIVE SOUND CENTER. experience ultra-dense sound with physical impact."
For me that title doesn't apply any longer to the Phantom. The magic is complete gone until they resolve this issue.
My friend is so happy that he didn't upgrade, and he is not going to upgrade any time soon until a better upgrade comes along.
P.S.
I still have some other issues, like loosing connection with the phantoms, playing music with my CD player is almost impossible, because the signal is loosing connection by a fraction of a second quite a lot in every song I play, so is quite annoying to hear music with that problem. By the way my CD player is connected with an optical cable to the Dialog.
I totally agree. But we must do something. We have spent a lot of money for a device which no longer meets our desires and expectations. I think that as soon as we have some specific measurements of output at low frequencies, we should all ask Devialet to provide us quickly with a solution to downgrade the firmware to the previous version. What do you think? Has anyone addressed the customer service of Devialet specifically for this damage in sound quality at lower volumes or just for other issues related to the new firmwre? Do they deny it? If they do, we seem to have a problem. They already denied the degradation of volume response curve without any reference to the degradation of sound quality, but maybe it is still too early and not enough customers expressed their disappointment. I think Devialet should understand that is a serious problem. Thank you for following this subject.
