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New versions of Spark 1.3.1 and firmware 1.4.1.12
#88
(11-Nov-2015, 19:29)Jamington2004 Wrote:
(11-Nov-2015, 10:59)karebe Wrote: When yosetup your Phantoms have you been asked for your WiFi and its password? If not why do you think you need an additional router? What for? Dialog and Phantoms user their own dedicated wireless lan for communication and streaming. if they are too far away from each other than they can loose connection.

At first I would bring Dialog closer to the Phantoms. Just with an Ethernet cable to check if it is getting better or not. And in addition look at streamy's advice regarding PLC.

I don't know why - and certainly agree it shouldn't be the case that the speakers die because my iPhone or laptop is taking some bandwidth - but Devialet told me I should do it?

And I have to say so far it seems to have totally fixed the interruptions - and as soon as I plugged dialogue back into main router I got the interruptions again 

One example - it went silent as an alert came into my laptop from outlook, twice in a few minutes 

So for me it is terrible that this would cause the phantoms to cut out (I have 40-60mb download speed over wifi) - but at least I am getting closer to solving 

I know have to buy an Apple airport to see if stops the new issue created where the 2nd wifi network is causing devices to drop off the main network all the time!

It shouldn't be this hard right???? Smile

(By the way my speakers are only 6ft and 10ft from the dialogue in the same room, I can't get it any closer)

Thanks for the advice anyway Smile

Is your second router only for a second WiFi network? I guess the DHCP server on this one is deactivated. Otherwise all your network devices can take the first or the second router as DHCP server and this causes problems. Or give both DHCP servers different address ranges in the same subnet. The first DHCP server which responds to a device's request for an address has won. Without address a device belongs to no network. Nevertheless the behavior of your first router is strange.

And if your Phantoms and Dialog are close together then your problem is somewhere in the streaming path from the source to your Dialog. This is what you have described. It is not a Phantom or Dialog issue.

Your problem confirms my theory how the network with Dialog and Phantoms work and where to look for a solution.
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RE: New versions of Spark 1.3.1 and firmware 1.4.1.12 - by karebe - 11-Nov-2015, 20:56

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