13-Dec-2015, 14:22
Good to see use of youtube in discussing problem and solution. Would like to see those that have found solutions to post youtube for solutions as well as this is a complicated system and video can communicate better than words.
I printed these setup recommendations from jaykay1967 and posted them next to my phantoms
http://devialetchat.com/showthread.php?t...the+system
Unplug the ELECTRIC cable of following products: Phantom, Dialog, Internet router, WiFi router or Airport.
After everything is unplugged please WAIT 30 SECONDS.
Then, replug the devices in FOLLOWING order:
1/ Internet router, wait that it’s COMPLETELY started
2/ Airport or other wifi router, wait that they are COMPLETELY started
3/ Dialog. Wait that the white light becomes stable white. Press 3 times on the white light. It should blink. Wait that the white light becomes stable white.
4/ Your Phantoms. Once plugged, press 3 times on the button of their back. You should hear the sound of a snap and the ears should wiggle. If not, press again 3 times on the button until your hear the sound of a snap.
5/ Wait that the Phantoms are „singing“
6/ Start Spark app and follow EXACTLY the steps shown on Spark
7/ If you have a remote, you can connect it now
I have never done a youtube video, but a visual movie on setup covering off the above points would be great. Notice that getting user feedback from the system on things like the snap, and the ears wiggling, and the light stops blinking, all help to let the user know they are on track. In a complicated system one needs a full description of the sequence. Any setup video should be set in context of the configuration used, so do a separate sequence for an ethernet wired setup as opposed to a not-ethernet wired setup, as different considerations apply such as when to turn on optical on on the dialoges or not.
Another thing that could be added to a help youtube video on a full setup is to add in how to configure so one can save a playlist (which SPARK can not currently do on its own). Devialet help once sent a reply to me of a series of screenshots that show one navigating through the SPARK app setup to itunes music folder, containing music. Well I did all of that and I am missing something. The series of screenshots were not effective in covering off what is needed and a youtube video with a running commentary covering things off that I am missing would be very much appreciated, as every user will face this problem.
I printed these setup recommendations from jaykay1967 and posted them next to my phantoms
http://devialetchat.com/showthread.php?t...the+system
Unplug the ELECTRIC cable of following products: Phantom, Dialog, Internet router, WiFi router or Airport.
After everything is unplugged please WAIT 30 SECONDS.
Then, replug the devices in FOLLOWING order:
1/ Internet router, wait that it’s COMPLETELY started
2/ Airport or other wifi router, wait that they are COMPLETELY started
3/ Dialog. Wait that the white light becomes stable white. Press 3 times on the white light. It should blink. Wait that the white light becomes stable white.
4/ Your Phantoms. Once plugged, press 3 times on the button of their back. You should hear the sound of a snap and the ears should wiggle. If not, press again 3 times on the button until your hear the sound of a snap.
5/ Wait that the Phantoms are „singing“
6/ Start Spark app and follow EXACTLY the steps shown on Spark
7/ If you have a remote, you can connect it now
I have never done a youtube video, but a visual movie on setup covering off the above points would be great. Notice that getting user feedback from the system on things like the snap, and the ears wiggling, and the light stops blinking, all help to let the user know they are on track. In a complicated system one needs a full description of the sequence. Any setup video should be set in context of the configuration used, so do a separate sequence for an ethernet wired setup as opposed to a not-ethernet wired setup, as different considerations apply such as when to turn on optical on on the dialoges or not.
Another thing that could be added to a help youtube video on a full setup is to add in how to configure so one can save a playlist (which SPARK can not currently do on its own). Devialet help once sent a reply to me of a series of screenshots that show one navigating through the SPARK app setup to itunes music folder, containing music. Well I did all of that and I am missing something. The series of screenshots were not effective in covering off what is needed and a youtube video with a running commentary covering things off that I am missing would be very much appreciated, as every user will face this problem.
