Cracked Phantom

[Benh46]

Hi guys, I've been reading through this thread as I have the same issue with my phantom silver! The thing is, I've had mine 2 days!! I had issues with the speaker sounding like a record player and it sounding like the needle was going over a bit of dirt on the record. Anyway, that was put don to Bluetooth quality and it's sorted now, with the help of devialet customer service via email. Last night I noticed the crack, in the same place as everyone is reporting etc under the red sticker! I mentioned this to devialet and they came back to me and said it was a fault that many had reported and that mine must've been a straggler after the recall. So they're saying there is a recall on this issue. The only thing is, I got mine from apple shop in Meadowhall. And I live an hours drive away! They want me to take it back, get a refund, go home, and re order one online, then go back 3 days later and get a new one! They won't simply exchange the one i have for a new one.

So, I'm considering just leaving it! Many people have gone a while without even knowing they've got cracks in their speakers. So they can't be causing an issue, it's just onwards sale value that'll be impacted.

Regards, Ben.