24-Nov-2016, 06:06
(03-Nov-2016, 01:38)rkmomo Wrote: To those who have had their silvers replaced with new ones, what was the process? Did you have to return them to the stores where purchased or back to Devialet? If back to Devialet were you without the speakers for some time? Did they wait to receive them and then send replacements?
Mine are cracked and I'm not too keen on having to wait for replacements.
Also, I'm in Canada - should I be contacting their France customer support?
I have a pair and both crack few weeks apart. The first one was a 1-to-1 swap. The second one was sent to the dealer and had to wait approximately 2 weeks for the new one to come in.