30-Jul-2016, 23:14
I second that GuillaumeB, far from coming across as a brat, is showing us all exactly how Devialet feels about their customers. It is very telling to see the experience of someone who was an early adopter of multiple top-of-the-line Devialet products, a founder of the best support network for Devialet customers, and a lucrative customer of a top dealer. If Devialet can't communicate with <100 top customers who bought a piece autographed by their principles then what hope is there for we anonymous many with lesser products? Devialet signed the OdA casework yet can't send a form-letter to a few people? It is important to know how much communication is for show and how much is real. Thanks for sharing, GuillaumeB.