Internal streamer (Devialet Expert) at the end of 2016

[Antoine]

I do not get all the complaints. I bought my 400 on how it is and not because of future upgrades who will or not be free or implemented.

I'm sorry for the people who had never got AIR working as advertised but if it happened to me I would bring it back to the dealer... Even after months.

The problem is they kept promising they were about to fix it. Both Devialet and my dealer.
I have to wait for the first AIR update before my dealer will find another solution for my problem.
I kinda gave up by now. Don't want to return my Dev, that's for sure...

I understand this, but even then; after spending 10k spending on two pizza boxes and if it was not working, I would bring it back, even after a year.

Big hollow words lacking any form of empathy and practical value. I almost hope it's you someday who ends up in a similar situation (preferably after you've spend another x thousand euro's on an upgrade first) just to see if and how you will "bring your pizza boxes back". You better lawyer up big time when you try to do so.

And no I personally never suffered from these Air issues either which does not mean it does not suck. Plus Devialet objectively still handled/handles it poorly whether you or I are affected or not, so no idea who you think you're helping here.