Airplay for Phantom

[AudioMark]

I discussed several times with the customer and technical support. What they told me is that a few new generation Dialogs were probably shipped (including in French stores) before the DoS update was released. The new Dialog include a hardware update. Combined with the latest DoS update (firmware), Airplay gets activated. You need both: the new generation Dialog and the latest firmware.

In other words, if you have the former version of the Dialog, the firmware update won't provide you with Airplay capability.
If you ordered a Dialog recently, it will be the latest version which includes all the hardware changes. It will either come with the latest firmware or you will have to do the update yourself.

I suspect AudioMark got a new generation Dialog. When he updated the firmware he got Airplay.

The reason why everyone is confused (including stores) is because there's no external difference between the old and the new Dialog. Even the serial number seems not to be a reliable way to identify which is which.

Hi pmichellon, I have also just ordered the new generation dialog directly from Devialet. I instalelled it and updated but no Airplay available yet, Devialet support told me that the software for AirPlay isn't ready yet and will come with a later update. That's why I have to suspect everybody is a liar until I see a proof (screenshot).

Devialet Support is wrong. I'll prove it tomorrow by sending three pictures (white Phantom, Dialog X04 and screenshot with Airplay). I installed the new Dialog, updated the system and Airplay was working.

Here's a part of a chat session with Devialet last week (December 7th):

(10:20:02)
Mark: Can you guarantee that two white Phantoms with a new Dialog (serial no ending with X03 or X04) will work with Airplay? I ordered a new one to replace my 'old' Dialog, ending with XTD just to get Airplay.
(10:27:26)
*** Kenny joined the chat ***
(10:27:48)
Kenny: Hello I'm Kenny
(10:28:23)
Kenny: I confirm you that Dialog serial number X03 or X04 are Airplay.