16-Dec-2016, 13:48
(16-Dec-2016, 13:25)praetorax Wrote:(16-Dec-2016, 13:15)AudioMark Wrote:(16-Dec-2016, 11:42)praetorax Wrote: Hi pmichellon, I have also just ordered the new generation dialog directly from Devialet. I instalelled it and updated but no Airplay available yet, Devialet support told me that the software for AirPlay isn't ready yet and will come with a later update. That's why I have to suspect everybody is a liar until I see a proof (screenshot).
Devialet Support is wrong. I'll prove it tomorrow by sending three pictures (white Phantom, Dialog X04 and screenshot with Airplay). I installed the new Dialog, updated the system and Airplay was working.
Here's a part of a chat session with Devialet last week (December 7th):
(10:20:02)
Mark: Can you guarantee that two white Phantoms with a new Dialog (serial no ending with X03 or X04) will work with Airplay? I ordered a new one to replace my 'old' Dialog, ending with XTD just to get Airplay.
(10:27:26)
*** Kenny joined the chat ***
(10:27:48)
Kenny: Hello I'm Kenny
(10:28:23)
Kenny: I confirm you that Dialog serial number X03 or X04 are Airplay.
Hi AudioMark, If you indeed prove it with screenshots I will have to sincerely apologise for calling you a liar.
I also have the new dialog, serial number ending X03, recived this week from Devialet...
Have you tried a full reset? I followed the following steps. After that the system updated iitself and all worked. Wait to see tomorrow :-)
- Unplug the ELECTRIC cable of following products: Phantom, Dialog, Internet router, WiFi router or Airport.
- After everything is unplugged please WAIT 30 SECONDS.
- Then, replug the devices in FOLLOWING order:
- 1/ Internet router, wait that it’s COMPLETELY started
- 2/ Airport or other wifi router, wait that they are COMPLETELY started
- 3/ Dialog. Wait that the white light becomes stable white. Press 3 times on the white light. It should blink. Wait that the white light becomes stable white.
- 4/ Your Phantoms. Once plugged, press 3 times on the button of their back. You should hear the sound of a snap and the ears should wiggle. If not, press again 3 times on the button until your hear the sound of a snap.
- 5/ Wait that the Phantoms are „singing“
- 6/ Start Spark app and follow EXACTLY the steps shown on Spark
- 7/ If you have a remote, you can connect it now