16-Oct-2016, 11:35
I got a feedback that they were very busy the day i called and hence the tape response. That was only in French. Since the European support is supposed to be English and French as is stated on the website this is room for improvement.
An update on issue resolution; I looked-up the serial number which I found out was the same as I had before but the experience was totally different as the dial and the buttons felt changed. Maybe they took it apart for a polish job?
Support indicated that they are going to send a new one with a return label to send the old one back. Properly solved I'd say.
An update on issue resolution; I looked-up the serial number which I found out was the same as I had before but the experience was totally different as the dial and the buttons felt changed. Maybe they took it apart for a polish job?
Support indicated that they are going to send a new one with a return label to send the old one back. Properly solved I'd say.
Devialet 220 Expert Pro CI | Sonus Faber Olympica II | Crystal cable speaker cables, interlink and power cables | ROON Rock on Intel NUC | Netherlands
