07-Jun-2017, 01:56
My dropout problem has returned - primarily (or only?) in one speaker. I had previously "solved" the dropouts by running the optical input directly into one of the phantoms, rather than the dialog. The new dropouts seem to only affect the non-optically-wired phantom. They also seem to be slightly longer, and sometimes will happen in bunches of 2-4.
I updated to the new firmware in the hopes of a fix, but no love.
I submitted a new ticket. I'm just waiting for them to reply that "your phantoms seem to be having a problem connecting via PLC, are they on the same electrical circuit?" - since this has been the response to every single ticket and Spark log report that I've submitted since I bought them. It's more than a little infuriating that they seem to be implying that using wireless speakers wirelessly isn't a valid option.
I updated to the new firmware in the hopes of a fix, but no love.
I submitted a new ticket. I'm just waiting for them to reply that "your phantoms seem to be having a problem connecting via PLC, are they on the same electrical circuit?" - since this has been the response to every single ticket and Spark log report that I've submitted since I bought them. It's more than a little infuriating that they seem to be implying that using wireless speakers wirelessly isn't a valid option.