Upgraded 250Pro registering as D-Premier

[Celts88]

Damon
Realise you didn't mean anything by your comment re the Power Cords.

No, I wasn't being condescending or critical. I was hoping to make the lack of the AQ power cord less of a disappointment to you. I looked it up online and I think its only about a $75 cord. But thanks for checking back on that.

Anyhow, I hope you get the serial number & registration thing sorted easily. I wonder if it related to the D. Prem. being their first product. Perhaps there has been some change in the number of products, or in their serial number database.

Answer back from Devialet Support:

• 
  Ming MingYesterday at 18:51
  Dear John,
  
  Your ticket is well received.
  
  I am checking the SN of your 250Pro and will get back to you accordingly.
  
  Regarding the power cable, for customers using CH, CN, AU, JP style of power cords, we supply an usual standard cable and not an AudioQuest one. Although the power cable currently on your hand is a standard cable, it is a brand new and the previously one was replaced after the upgrade.
  
  Thank you for your attention.
  
  Ming Ming | Customer service & support DevialetCustomer Service Line:
  
  

So Devialet have exchanged my old Kettle Power Cord for a new Kettle Power Cord - what a company, they leave nothing to chance to enhance their sold PR reputation