06-Jan-2019, 12:45
On a more positive note. I contacted Paul Hynes because of the faulty high power output of my SR7 PSU and he replied quickly.
Since I indicated I’d rather not send the entire PSU back and would be willing to troubleshoot this with him or would be able to swap the modules myself (would this be necessary) he offered to replace the module and send a new one to me.
He will add it to the build queue and it will be build in two weeks. All free of charge and I don’t even need to send the old module back!!! Now that’s great service, couldn’t hope for a better solution, all the more since the SR7 has been out of warranty since 5 months or so.
Since I indicated I’d rather not send the entire PSU back and would be willing to troubleshoot this with him or would be able to swap the modules myself (would this be necessary) he offered to replace the module and send a new one to me.
He will add it to the build queue and it will be build in two weeks. All free of charge and I don’t even need to send the old module back!!! Now that’s great service, couldn’t hope for a better solution, all the more since the SR7 has been out of warranty since 5 months or so.
PS Audio P3, Shunyata ΞTRON Alpha Digital and HC/Furutech power cables, Paul Hynes SR7EHD-MR4, DIY Roon Server & Roon Endpoint running AudioLinux Headless, Phasure Lush^2 USB cable, Audioquest Diamond RJ/E ethernet, Uptone Audio etherREGEN, Mutec MC-3+ USB, Shunyata ΞTRON Anaconda Digital XLR AES/EBU, Devialet Expert 250 Pro CI, Nordost Tyr Reference LS cables, Von Schweikert VR-5 SE Anniversary Edition, Anti-Mode Dual Core 2.0, JL Audio Fathom F112. More detail here.
The Netherlands
The Netherlands