Issue with Devialet Remote for iOS

[audio_engr]

If you use Roon AIR, as long as you the roonAIR device active you can use it to control the dev hardware volume - even if you’re feeding it with another source at the time.
It’s not as nice as the dev iOS app but at least gives another control point.
The app works for me but sometimes use Roon if it’s open (and I never play by AIR it’s purely for volume control convenience)
So clearly it’s just another sloppy coding effort by Devialet who probably haven’t updated the code for the CI properly (if at all)

+1 ...

So long I use Roon, I do volume using the tiny volume adjusting slider inside the Roon. 

Its such a damn shame that DEVIALET just can't do things right ... indeed the CI update seems to have knocked out the sync with the iOS app.

Except the CI update DID NOT knock out sync with the iOS app because it has worked perfectly for me after my 130 got the CI update.

As I said earlier, I think you have a problem with one of the settings in your configuration file. As a really quick test, and a test that Devialet recommend in order to find out whether the problem is configuration related, remove the SD cards from your 2 amps and restart them in factory configuration mode. See if the app works with your amps in factory configuration because if it does then the problem is somewhere in your configuration. Since you also have 3 iPhones running different iOS versions, also test in factory configuration with all 3 phones to see if part of the problem lies with iOS.

If the app works with your amps in factory configuration then we can try and trouble shoot your config settings but the first thing I would try there is using identical network settings for both the ethernet and wifi inputs and I would start with DHCP set to On for both because that's the setting that will be used in factory configuration.

Hello David,

I sincerely appreciate you taking the trouble to resolve my issue. 

Here's what I did ...

1. Removed SD Cards from Dual monos. 
2. Turned both of them ON.
3. Both displays read "FACTORY CONFIG" and settled with -40 dB, Optical 1.
4. Turned on Devialet iOS Apps on all 3 of my iPhones.
a) iPhone X (iOS 12.0) ... "spinning"
b) iPhone 6s (iOS 11.3.1) ... "spinning"
c) iPhone 5s (iOS 11.4.1) ... "spinning"

Please suggest ...

Many thanks in advance !

- Arup