Hi and thanks all.
I've been busy with work so sorry for the tardy reply. Honestly I'm not very keen to try and fix / troubleshoot what is a Devialet problem. I've already spent too much time on it. And I haven't sent in my bill to Devialet for services rendered ! I didn't have a problem with the pair of Reactors (Phantom II 98dB) set up in 2-channel stereo. The problem is the Phantom Premier and Roon I'm quite certain. With the Phantom I being "Roon Ready" this isn't acceptable. Plus I'm too old. I just want things to work, especially a high end product like the Phantoms. It's part of what I'm paying for! Case in point, I just returned to the original setup of the pair of Reactors in stereo. No issues. Optical in from a preamp, with an ethernet cable hooked up from one Reactor to the other. Hard-wired and stable. No burps / dropouts in the audio playback. This exact setup did not work with the 2-channel setup of the Phantom I Premiers - there were audio dropouts. I'm using the latest version of firmware and the latest version of the iOS app.
I purchased the pair of Phantom I Premier as a two-channel upgrade path with the thought I'd use the Reactors in other areas of the house, or sell them.
I've currently returned one Phantom I Premier to Devialet because of cosmetic damage when the unit arrived. I'm tempted to return the one I have here, and perhaps spend a bit more for a pair of refurb Phantom I Silver. Specs are slightly better and from what I've read no stability issues. I'd like to work out a deal with Devialet if I can; this experience has not been stellar, which is unfortunate. My past experience with Devialet has been excellent.
Alternatively I can wait for the damaged Phantom I to be replaced, and try once again to see if they will seamlessly work with Roon in the same setup I have with the Reactors. If not THEN make the choice to return them for a refund or pay a bit more for the Phantom I Silvers.
What do you guys think?
P.S. The direct optical cable mode.... does it support stereo plackback? Anyone know?
Cheers and thanks.
I've been busy with work so sorry for the tardy reply. Honestly I'm not very keen to try and fix / troubleshoot what is a Devialet problem. I've already spent too much time on it. And I haven't sent in my bill to Devialet for services rendered ! I didn't have a problem with the pair of Reactors (Phantom II 98dB) set up in 2-channel stereo. The problem is the Phantom Premier and Roon I'm quite certain. With the Phantom I being "Roon Ready" this isn't acceptable. Plus I'm too old. I just want things to work, especially a high end product like the Phantoms. It's part of what I'm paying for! Case in point, I just returned to the original setup of the pair of Reactors in stereo. No issues. Optical in from a preamp, with an ethernet cable hooked up from one Reactor to the other. Hard-wired and stable. No burps / dropouts in the audio playback. This exact setup did not work with the 2-channel setup of the Phantom I Premiers - there were audio dropouts. I'm using the latest version of firmware and the latest version of the iOS app.
I purchased the pair of Phantom I Premier as a two-channel upgrade path with the thought I'd use the Reactors in other areas of the house, or sell them.
I've currently returned one Phantom I Premier to Devialet because of cosmetic damage when the unit arrived. I'm tempted to return the one I have here, and perhaps spend a bit more for a pair of refurb Phantom I Silver. Specs are slightly better and from what I've read no stability issues. I'd like to work out a deal with Devialet if I can; this experience has not been stellar, which is unfortunate. My past experience with Devialet has been excellent.
Alternatively I can wait for the damaged Phantom I to be replaced, and try once again to see if they will seamlessly work with Roon in the same setup I have with the Reactors. If not THEN make the choice to return them for a refund or pay a bit more for the Phantom I Silvers.
What do you guys think?
P.S. The direct optical cable mode.... does it support stereo plackback? Anyone know?
Cheers and thanks.
2 Channel Power / Signal Path: APC H15 → Mistral Audio W-3900 → Custom Roon Server → Silent Angel Bonn N8 → Silent Angel Forester F1 → miniDSP SHD Studio → Mutec MC-3+ USB → Devialet Phantom I 108dB
Headphone iFi Audio iDSD Signature → Grado GS1000i
Headphone iFi Audio iDSD Signature → Grado GS1000i
