14-Apr-2022, 22:41
Devialet got back to me to say their planned meeting was regarding roon and high res playback, which doesn’t apply in my case. So a bit of a false hope!
After more tests they have however agreed to issue the problem to an engineer under a ‘technical escalation’, but timescales unknown.
Feeling less hopeful.
I have instead spent 3 days with a Nad 3020 digital amp hooked up to my innuos zen mini via usb, with a set of passive speakers to the amp. This is in the same room as my phantoms, with no change to the innuos connection to the router or internet provision.
It has played back everything I throw at it without a single issue, including 24/196. Whilst not sounding as good as the phantoms, it played streamed qobuz content and stored flac files seamlessly.
This proved the point the issue is not with my set up or internet bandwidth constraints. It is with the phantoms.
Hopefully they will fix this.
Sent from my iPhone using Tapatalk
After more tests they have however agreed to issue the problem to an engineer under a ‘technical escalation’, but timescales unknown.
Feeling less hopeful.
I have instead spent 3 days with a Nad 3020 digital amp hooked up to my innuos zen mini via usb, with a set of passive speakers to the amp. This is in the same room as my phantoms, with no change to the innuos connection to the router or internet provision.
It has played back everything I throw at it without a single issue, including 24/196. Whilst not sounding as good as the phantoms, it played streamed qobuz content and stored flac files seamlessly.
This proved the point the issue is not with my set up or internet bandwidth constraints. It is with the phantoms.
Hopefully they will fix this.
Sent from my iPhone using Tapatalk
