Phantoms delivered this afternoon

[f1eng]

My initial problem with reconfiguring the phantoms was that starting up Spark again would not let you get past the "I Accept" screen. That is solved by unplugging the Dialog...and then plugging it back again. Turning on the Phantoms and waiting for the noise. Then Spark lets you get by the "I Accept" page. From there everything seems to go OK...."You have 2 Phantoms"? Yes.....touch 1of2......touch 2of2. Now configuring....everything seems to be OK, (tells you this should last a minute or two [which it did on the initial setup that worked]). Consistently there is a silence that arises about 1.5 to 2 minutes into these subsequent configurations that makes you feel like something has gone right, but the drone noise just starts up again and it continues to say its configuring. I've waited up to 10 minutes listening to this loud drone while the Phantoms tell me they're configuring. (Did Devialet not experience or anticipate this agonising drone noise attack for customers who might have problems with installation and setup!?, What a headache!!)

I've removed and reinstalled Spark over 5 times, unplugged and plugged in the Dialog and Phantoms as many or more. I think this is a software bug/malfunction, not a procedural one. I just don't think Spark is ready for paying customers. I'd return them if I'd purchased these locally.

This is more or less exactly what I have experienced. Since Spark works with a single Phantom and I didn't have problems for as long as I listened, I suspect the problem is the Dialog, either hardware overheating or related software.