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A friend of mine just purchased a Devialet 400. Out of the box, we hooked it up to his Mac Mini (running 10.8) and it worked perfectly. Then, he wanted to mod the config, and we put both cards back in, updated the config and now the Devialet won't show up in System Preferences/Sound. We have reinstalled the firmware on both machines. We have rebooted everything. We have even tried THREE different Mac computers, including one running the latest version (10.10.2).
Once we reinstall the firmware on both the master and slave, "Devialet 2.0" will show up and then poof, it's gone.
Any ideas?
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04-Mar-2015, 05:35
(This post was last modified: 04-Mar-2015, 05:37 by amabrok.)
You mean it didn't show up on Deviant Air on Mac?
If that's the case then few things, are you connecting the D400 via ethernet or WiFi and in both cases you need to check that in the new configuration profile the type of connection you're using is enabled and in case of WiFi you also need to check that the SSID password is properly set.
Also ensure that Mac is on the same network if there is more than one.
If you check all of that and the problem still exists then you need to prepare new configuration files from scratch as sometimes the configurator do crazy things. Dual mono configuration is buggy to say the least
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Anyone have any more thoughts? Remove all cables, Sd card and do a hard reset?
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04-Mar-2015, 16:24
(This post was last modified: 04-Mar-2015, 16:24 by MDB.)
Well, we determined this morning with the help of Devialet phone support, that indeed the MASTER unit was faulty. A replacement will be on its way shortly. These things happen, and I must give full kudos to the great folks at Devialet for their support (they wouldn't let me off the phone until we tried everything).