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Devialet Upgrade
(27-Sep-2021, 20:05)tsmithpam Wrote: Thanks!
Do you append the signed invoices to the front of the package with a wallet or something supplied?
Thanks


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The return boxes arrives with a wallet with custom papers for the shipment of the boxes to you. I reused those.
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Ok thanks
I’ll see what they send and go from there.


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Hi can someone please help me with the package labels/invoices for the Elevate exchange?

I am in UK and I know I need to send 3 copies of the invoice. Where do I sign the invoice? In the box that states “shipper”? And date it there too?

Do the 3 copies go in the box or attach to side of box in the plastic envelope along with the shipping label?

I haven’t yet received the boxes from UPS. Do I need to put the phantoms in their original boxes then in UPS boxes or is the UPS box all I need?

Thanks for your help.


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The UPS boxes are all you need. Your signature and date in the "shipper" box should be sufficient. Remember to sign all three copies.
Living room: Kii Three/BXT with Control.
Den: Tannoy Precision 8 iDP with TS112 iDP subwoofer.
In the cupboard, waiting for a sibling: 1st gen. Phantom Silver running DOS1
My Phantom Voyage
Reply
Thanks. Did you put the signed invoices into the box or attach them to the outside of the box?


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You have to attach them to the the outside of the box.
Living room: Kii Three/BXT with Control.
Den: Tannoy Precision 8 iDP with TS112 iDP subwoofer.
In the cupboard, waiting for a sibling: 1st gen. Phantom Silver running DOS1
My Phantom Voyage
Reply
Ok many thanks.


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(08-Mar-2022, 08:34)steve_denney Wrote: Ok many thanks.


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Glad to help!
Living room: Kii Three/BXT with Control.
Den: Tannoy Precision 8 iDP with TS112 iDP subwoofer.
In the cupboard, waiting for a sibling: 1st gen. Phantom Silver running DOS1
My Phantom Voyage
Reply
Hi
I put 3x on the outside with one of those label wallets. I also did an extra copy in the box just in case it fell off!

I was most concerned about about the whole process but it all went very smoothly for me (I’m in the uk too). The only delay was a lost empty box on the first send out to me, but that was ups being dim!

Once I had sent them back the new phantoms were with me within the week.

Hope it goes well for you too.


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