No sound in one earbud

[sergheibabliuc]

Hi all!
I have a strange problem. I didn't use my Gemini for 3 weeks. Case was 90% battery charged.

After that period of time i wanted to listed a song, and was suprised - one earbud (L) don't have any sound
When i double press it puts the next song, even in app i can see the percentage of battery of that earbud, seems like it's detecting, only the problem. - it has no sound

What i tried: reset then with case, delete/add in iPhone bluetooth setting, tried also on another device: macbook
same problem 

Has anyone face this problem? what are the suggestions?

thanks for your help in advance,
best regard,
Serghei

[Elztalbiker]

Delete the bluetooth connection from your device to Gemini. Put the ear buts in the case, resetting the Gemini and try the connection to your device again.


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[sergheibabliuc]

I did that, same problem

[ghosttipper]

Please go in contact with Devialet support


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[Elztalbiker]

In this case contact Devialet


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