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Crack in housing?
#11
Appears they consider it defective, but still working through things.
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#12
Brief update for those interested:
I’ve been provided a shipping label to return the unit to Devialet, and a replacement will be sent.
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#13
(28-May-2020, 03:57)Charcharius Wrote: Brief update for those interested:
I’ve been provided a shipping label to return the unit to Devialet, and a replacement will be sent.
 
Serious and logical commercial attitude in this case.
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#14
(30-May-2020, 18:16)massi.rav Wrote:
(28-May-2020, 03:57)Charcharius Wrote: Brief update for those interested:
I’ve been provided a shipping label to return the unit to Devialet, and a replacement will be sent.
 
Serious and logical commercial attitude in this case.
Yeah, I must say I'm very satisfied with how they handled my support in this case.  So much so, in fact, I bought another pair of Reactors (black, 900w).   Big Grin
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