Phantom 1 in stereo mode No sound.

[Kyei09]

I am not sure if this question is already answered, I figured I will ask since my situation is a little different.
I got two new Phantom I 108dbs, I set them up as a stereo pair over my wifi, but no sound comes out of them . Bluetooth, Airplay… regardless of the source. However if I split the stereo pair, they each play fine in mono.
I tried connecting one with  ethernet cable but no change. I alternated , still the same. I haven’t connected both to Ethernet at the same time since I only have one port.   I contacted devialet and they asked for several reports, I sent the report but nothing. The case has been jumping from team to team no solution.
Anyone experienced this before? And ideas or solutions? Appreciated.

[fb24601]

bluetooth connection has to be done again for a stereo pair via the app, select start paring mode

[Kyei09]

bluetooth connection has to be done again for a stereo pair via the app, select start paring mode

I’m not sure, can you explain a little more?

[fb24601]

If you are using bluetooth are you sure your device has successfully connected with the stereo pair (by checking the bluetooth connection status of your device)