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Phantom 1 returns with different serial No’s?
#1
So as said in a previous post, i sent my Phantom 1 Golds back to the factory due to cracks at the 3 & 9 O’clock positions

Devialet agreed a price of £349 each to have repaired ((Minor Cosmetic it was listed as)) So Devialet sent me brand new 
boxes and tape to send them back via UPS a really great service.

Well today my repaired Phantoms arrived safe and secure, so i was more than happy  Big Grin

So now i have opened them up i have noticed that they are completely different serial numbers to the ones I sent out!!

My old Phantoms were numbered J30N001824U03 & J30N001904U03 both were purchased in August 2016 according to

The dealer, theses were the first batch in the UK when released.

The pair that arrived today are numbered T43V900224U15 & T43V900414U15

Would anyone on this fantastic forum be able to identify the year of manufacture? Or advise me what i should do?

Do i complain to Devialet and ask for my old Phantoms back? Or keep quiet?

Surely the factory wouldn’t mess up and send me someone else’s Phantoms, or have they just sent me a new pair?

These are Glossy white the same as the originals, i understand that the Glossy finish is no longer manufactured.

Thanks and look forward to your replies.

Rob  Big Grin Big Grin
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#2
(31-Oct-2024, 21:16)robbla Wrote: So as said in a previous post, i sent my Phantom 1 Golds back to the factory due to cracks at the 3 & 9 O’clock positions

Devialet agreed a price of £349 each to have repaired ((Minor Cosmetic it was listed as)) So Devialet sent me brand new 
boxes and tape to send them back via UPS a really great service.

Well today my repaired Phantoms arrived safe and secure, so i was more than happy  Big Grin

So now i have opened them up i have noticed that they are completely different serial numbers to the ones I sent out!!

My old Phantoms were numbered J30N001824U03 & J30N001904U03 both were purchased in August 2016 according to

The dealer, theses were the first batch in the UK when released.

The pair that arrived today are numbered T43V900224U15 & T43V900414U15

Would anyone on this fantastic forum be able to identify the year of manufacture? Or advise me what i should do?

Do i complain to Devialet and ask for my old Phantoms back? Or keep quiet?

Surely the factory wouldn’t mess up and send me someone else’s Phantoms, or have they just sent me a new pair?

These are Glossy white the same as the originals, i understand that the Glossy finish is no longer manufactured.

Thanks and look forward to your replies.

Rob  Big Grin Big Grin
They probably simply replaced them. I would think they are refurbs unless they still had new stock, which I’d guess is unlikely. Why not contact them directly to inquire? There is no harm in asking date of manufacture to satisfy your curiosity. I have done this in the past and they were very helpful.
2 Channel Power / Signal Path: APC H15 → Mistral Audio W-3900 → Custom Roon Server → Silent Angel Bonn N8 → Silent Angel Forester F1 → miniDSP SHD Studio → Mutec MC-3+ USB → Devialet Phantom I 108dB

Headphone iFi Audio Micro iDSD Finale → Grado GS1000i
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#3
Congratulations on your new speakers! New internals is always good, your speakers were quite old.
Living room: Sigberg Audio Manta/10D subs, MiniDSP SHD.
Den: Tannoy Precision 8 iDP/TS112 iDP sub, MiniDSP SHD Studio.
In the cupboard: Some bits and pieces of a Phantom Silver 1. gen.
My Phantom Voyage
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