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Volume Shoot upto 100%
#1
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Hi Chat,

I've started using Dione soundbar recently. Started with connecting my LGTV to eARC and all worked perfectly fine. One fine day out no where, the volume shot upto 100% without me triggering. I have tried all the hacks from the internet and also followed what the support suggested to from the TV settings point of view. But still it is persistent. From then I stopped using it. 

From then, yesterday randomly I played some music from my Android's Apple Music and again to my surprise the volume when to 88% and then eventually till 100% and I could see the slider move in front of my eyes. It's too scary. I own a iOS device as well, so I discarded the Android app and started the registration afresh in my iPhone and started playing it using AirPlay and it is still the problem on that as well. Even on standby when I make it 22%, go back to sleep and see the status on the app in the morning, the slider will be at 100%.

I can't even debug this issue and their support takes tooo long to respond and quite slow. Need your help chat. Will be of great help!
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#2
Hi Duck, can you please described you environmment ? TV Model, WebOS version, Dione software version. For volume management do you have a remote Devialet, using the magic remote of the TV (CEC), the devialet app ? Do you have pets ? (Yes strange question but my cat loves Dione and quite usually press the touch panel on Dione). Between sources, there is a "safe volume" so even if you are at vol 80 on HDMI if you change to Airplay source audio will be set to 35.
-- Yondu --

Devialet D-Premier (Black) / Atohm GT1 (Black) - Phantom Ultimate 98 dB - Phantom II Custom

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