02-Oct-2025, 17:58
I just received two brand new Phantom Ultimate 98db speakers, Both speakers are located in the same room as my router with perfect WiFi.
One of the Phantoms connected easily to the WiFi using the Devialet app.
The other Phantom however will not connect to the WiFi at all. I've tried everything including hardware reset, new app installation, etc. Only when I connect an ethernet cable to this Phantom can I connect it in the app and also create a stereo setup.
As soon as I remove the cable the Phantom immediately is disconnected in the app. Both Phantoms are running on the newest firmware via the System update in the app.
Does anyone have an idea how to solve this? Devialet customer support has not responded to me.
Thank you!
One of the Phantoms connected easily to the WiFi using the Devialet app.
The other Phantom however will not connect to the WiFi at all. I've tried everything including hardware reset, new app installation, etc. Only when I connect an ethernet cable to this Phantom can I connect it in the app and also create a stereo setup.
As soon as I remove the cable the Phantom immediately is disconnected in the app. Both Phantoms are running on the newest firmware via the System update in the app.
Does anyone have an idea how to solve this? Devialet customer support has not responded to me.
Thank you!
