(09-Dec-2017, 01:21)PeppaPig Wrote: [ -> ]Anyone knows when Devialet send the DHL Shipping label? I receive a email tells the steps but never send me shipping label....
You got more than me. Not a word since the initial 'we'll get back to you soon '.
(09-Dec-2017, 01:29)Pim van Vliet Wrote: [ -> ] (09-Dec-2017, 01:21)PeppaPig Wrote: [ -> ]Anyone knows when Devialet send the DHL Shipping label? I receive a email tells the steps but never send me shipping label....
You got more than me. Not a word since the initial 'we'll get back to you soon '.
What do you mean? have you received the packing box yet?
I received their packing box but don’t know how to ship it back.
(11-Dec-2017, 00:39)PeppaPig Wrote: [ -> ] (09-Dec-2017, 01:29)Pim van Vliet Wrote: [ -> ] (09-Dec-2017, 01:21)PeppaPig Wrote: [ -> ]Anyone knows when Devialet send the DHL Shipping label? I receive a email tells the steps but never send me shipping label....
You got more than me. Not a word since the initial 'we'll get back to you soon '.
What do you mean? have you received the packing box yet?
I received their packing box but don’t know how to ship it back.
I haven't received the invite yet, let alone the packing boxes.
My OdA is back from France and being held by customs. I just received an email from DHL with a bill for AUD $972.73 for DUTY/TAX.
Anyone else go hit with a TAX bill on upgraded unit?
So much for a "free" upgrade.
(02-Jan-2018, 03:54)zzzap Wrote: [ -> ]My OdA is back from France and being held by customs. I just received an email from DHL with a bill for AUD $972.73 for DUTY/TAX.
Anyone else go hit with a TAX bill on upgraded unit?
So much for a "free" upgrade.
just email Devialet the bill
That amount must be calculated on a percentage of the total 'worth' of the upgrade. GST in Australia is 10%....that's a pricey upgrade. I'm sure Devialet and customs will work it out.
(02-Jan-2018, 04:56)Pim Wrote: [ -> ]That amount must be calculated on a percentage of the total 'worth' of the upgrade. GST in Australia is 10%....that's a pricey upgrade. I'm sure Devialet and customs will work it out.
Same for us in Norway, we are charged VAT close to 500€ per unit:-(
Devialet will have a mail from me soon....
(11-Dec-2017, 00:39)PeppaPig Wrote: [ -> ] (09-Dec-2017, 01:29)Pim van Vliet Wrote: [ -> ] (09-Dec-2017, 01:21)PeppaPig Wrote: [ -> ]Anyone knows when Devialet send the DHL Shipping label? I receive a email tells the steps but never send me shipping label....
You got more than me. Not a word since the initial 'we'll get back to you soon '.
What do you mean? have you received the packing box yet?
I received their packing box but don’t know how to ship it back.
Hey Peppa,
The CI upgrade will be done at a dealer in Melbourne so no need to ship the items anywhere. The Asia-Pacific rep will be coming here to do the install. You can choose where you want it to be done.
It's meant to be around mid Jan.
(03-Jan-2018, 23:25)wikeeboy Wrote: [ -> ] (11-Dec-2017, 00:39)PeppaPig Wrote: [ -> ] (09-Dec-2017, 01:29)Pim van Vliet Wrote: [ -> ]You got more than me. Not a word since the initial 'we'll get back to you soon '.
What do you mean? have you received the packing box yet?
I received their packing box but don’t know how to ship it back.
Hey Peppa,
The CI upgrade will be done at a dealer in Melbourne so no need to ship the items anywhere. The Asia-Pacific rep will be coming here to do the install. You can choose where you want it to be done.
It's meant to be around mid Jan.
That's for the Pro series. The Od'A needs to go to France for the Pro upgrade.
Ah! Right you are Pim.
Apologies Peppa, off to France you go
