Hello all,
Just bought a secondhand 400 and updated firmware to the latest 10.1.0.
Have now setup the device accordingly through the online configurator but the Master 200 refuses to recognize the config file and showing 'wrong config', companion device reads the file fine.
Have followed through on 'Pim's advice' on here, tried the configuration on Mac and PC via Chrome, firefox etc....and still the Master device refuses to read the config file.
Really pulling my hair out over this, any suggestions to what else it could be?
Thanks in advance for your time!
James
(05-Aug-2018, 08:52)Tian Wrote: [ -> ]Hello all,
Just bought a secondhand 400 and updated firmware to the latest 10.1.0.
Have now setup the device accordingly through the online configurator but the Master 200 refuses to recognize the config file and showing 'wrong config', companion device reads the file fine.
Have followed through on 'Pim's advice' on here, tried the configuration on Mac and PC via Chrome, firefox etc....and still the Master device refuses to read the config file.
Really pulling my hair out over this, any suggestions to what else it could be?
Thanks in advance for your time!
James
Hello James, do you use a separate SD card for each device?
(05-Aug-2018, 09:39)K4680 Wrote: [ -> ] (05-Aug-2018, 08:52)Tian Wrote: [ -> ]Hello all,
Just bought a secondhand 400 and updated firmware to the latest 10.1.0.
Have now setup the device accordingly through the online configurator but the Master 200 refuses to recognize the config file and showing 'wrong config', companion device reads the file fine.
Have followed through on 'Pim's advice' on here, tried the configuration on Mac and PC via Chrome, firefox etc....and still the Master device refuses to read the config file.
Really pulling my hair out over this, any suggestions to what else it could be?
Thanks in advance for your time!
James
Hello James, do you use a separate SD card for each device?
Yes, separate SD for each.
(05-Aug-2018, 09:47)Tian Wrote: [ -> ] (05-Aug-2018, 09:39)K4680 Wrote: [ -> ] (05-Aug-2018, 08:52)Tian Wrote: [ -> ]Hello all,
Just bought a secondhand 400 and updated firmware to the latest 10.1.0.
Have now setup the device accordingly through the online configurator but the Master 200 refuses to recognize the config file and showing 'wrong config', companion device reads the file fine.
Have followed through on 'Pim's advice' on here, tried the configuration on Mac and PC via Chrome, firefox etc....and still the Master device refuses to read the config file.
Really pulling my hair out over this, any suggestions to what else it could be?
Thanks in advance for your time!
James
Hello James, do you use a separate SD card for each device?
Yes, separate SD for each.
My idea was the SD card!
https://help.devialet.com/hc/en-us/artic...r-Devialet-
At the end of the article.
(05-Aug-2018, 08:52)Tian Wrote: [ -> ]Hello all,
Just bought a secondhand 400 and updated firmware to the latest 10.1.0.
Have now setup the device accordingly through the online configurator but the Master 200 refuses to recognize the config file and showing 'wrong config', companion device reads the file fine.
Have followed through on 'Pim's advice' on here, tried the configuration on Mac and PC via Chrome, firefox etc....and still the Master device refuses to read the config file.
Really pulling my hair out over this, any suggestions to what else it could be?
Thanks in advance for your time!
James
So both units updated fine to the new firmware? Should prove that the SD slot is working. What happens if you try to configure the master as an ordinary 200?
(05-Aug-2018, 10:13)ogs Wrote: [ -> ] (05-Aug-2018, 08:52)Tian Wrote: [ -> ]Hello all,
Just bought a secondhand 400 and updated firmware to the latest 10.1.0.
Have now setup the device accordingly through the online configurator but the Master 200 refuses to recognize the config file and showing 'wrong config', companion device reads the file fine.
Have followed through on 'Pim's advice' on here, tried the configuration on Mac and PC via Chrome, firefox etc....and still the Master device refuses to read the config file.
Really pulling my hair out over this, any suggestions to what else it could be?
Thanks in advance for your time!
James
So both units updated fine to the new firmware? Should prove that the SD slot is working. What happens if you try to configure the master as an ordinary 200?
You might also try reinstalling the FW on both units, and have a look at the versions of each of the modules by scrolling through the display on each one in case something is out of whack.
(05-Aug-2018, 09:47)Tian Wrote: [ -> ] (05-Aug-2018, 09:39)K4680 Wrote: [ -> ]...
Hello James, do you use a separate SD card for each device?
Yes, separate SD for each.
And, for the avoidance of doubt, you have put different config files on each SD card? (The master config and companion config files must be downloaded separately from the configurator.)
(05-Aug-2018, 10:13)ogs Wrote: [ -> ] (05-Aug-2018, 08:52)Tian Wrote: [ -> ]Hello all,
Just bought a secondhand 400 and updated firmware to the latest 10.1.0.
Have now setup the device accordingly through the online configurator but the Master 200 refuses to recognize the config file and showing 'wrong config', companion device reads the file fine.
Have followed through on 'Pim's advice' on here, tried the configuration on Mac and PC via Chrome, firefox etc....and still the Master device refuses to read the config file.
Really pulling my hair out over this, any suggestions to what else it could be?
Thanks in advance for your time!
James
So both units updated fine to the new firmware? Should prove that the SD slot is working. What happens if you try to configure the master as an ordinary 200?
Just tried doing that...as a single 200 still doesn't read the config file.
(05-Aug-2018, 10:21)Zappydev Wrote: [ -> ] (05-Aug-2018, 10:13)ogs Wrote: [ -> ] (05-Aug-2018, 08:52)Tian Wrote: [ -> ]Hello all,
Just bought a secondhand 400 and updated firmware to the latest 10.1.0.
Have now setup the device accordingly through the online configurator but the Master 200 refuses to recognize the config file and showing 'wrong config', companion device reads the file fine.
Have followed through on 'Pim's advice' on here, tried the configuration on Mac and PC via Chrome, firefox etc....and still the Master device refuses to read the config file.
Really pulling my hair out over this, any suggestions to what else it could be?
Thanks in advance for your time!
James
So both units updated fine to the new firmware? Should prove that the SD slot is working. What happens if you try to configure the master as an ordinary 200?
You might also try reinstalling the FW on both units, and have a look at the versions of each of the modules by scrolling through the display on each one in case something is out of whack.
Thanks....just checked both are on the exact same firmware as installed this morning...
Are there any factory hard reset I can do to the machine?
(05-Aug-2018, 10:09)K4680 Wrote: [ -> ] (05-Aug-2018, 09:47)Tian Wrote: [ -> ] (05-Aug-2018, 09:39)K4680 Wrote: [ -> ]Hello James, do you use a separate SD card for each device?
Yes, separate SD for each.
My idea was the SD card!
https://help.devialet.com/hc/en-us/artic...r-Devialet-
At the end of the article.Im u
Yes, each SD card for each machine. So two cards...