+- Devialet Chat (https://devialetchat.com)
+-- Forum: Devialet Chat (https://devialetchat.com/Forum-Devialet-Chat)
+--- Forum: Phantom I (103 DB, 108 DB, Premier Classic, Silver & Gold) (https://devialetchat.com/Forum-Phantom-I-103-DB-108-DB-Premier-Classic-Silver-Gold)
+--- Thread: Spark not reading iTunes files (/Thread-Spark-not-reading-iTunes-files)
Spark not reading iTunes files - Eggman - 14-Sep-2015
Has anyone experienced the phenomenon of Spark reading some iTunes files and others being grayed out and marked 'not readable,' even though both sets of files were recently purchased from iTunes, and should be the same bit rate, format, everything? I tried contacting Devialet, but they have yet to get back to me on my ticket. If anyone has any wisdom, many thanks for sharing.
RE: Spark not reading iTunes files - raph972 - 15-Sep-2015
(14-Sep-2015, 20:00)Eggman Wrote: Has anyone experienced the phenomenon of Spark reading some iTunes files and others being grayed out and marked 'not readable,' even though both sets of files were recently purchased from iTunes, and should be the same bit rate, format, everything? I tried contacting Devialet, but they have yet to get back to me on my ticket. If anyone has any wisdom, many thanks for sharing.Are any of those tracks you can't play in iTunes Cloud? Apparently Spark can't access content that is in your library but not downloaded to your machine.
RE: Spark not reading iTunes files - Eggman - 15-Sep-2015
No, they're all on my iPad. In fact, I deleted them and reloaded them on a new playlist just to make sure they were there. When I look at the files in iTunes, the upper right hand corner shows a device, not a cloud, and yet Spark can't see them. Very disappointing.
RE: Spark not reading iTunes files - Jean-Marie - 15-Sep-2015
(15-Sep-2015, 06:48)Eggman Wrote: No, they're all on my iPad. In fact, I deleted them and reloaded them on a new playlist just to make sure they were there. When I look at the files in iTunes, the upper right hand corner shows a device, not a cloud, and yet Spark can't see them. Very disappointing.
Are they songs with DRM? There are still a few left on itunes store and I don't think Spark would be able to read DRM protected files.
My two cents.
Jean-Marie
RE: Spark not reading iTunes files - Eggman - 15-Sep-2015
(15-Sep-2015, 13:08)Jean-Marie Wrote:Your two cents are valuable -- indeed, DRM was the culprit. Thanks!(15-Sep-2015, 06:48)Eggman Wrote: No, they're all on my iPad. In fact, I deleted them and reloaded them on a new playlist just to make sure they were there. When I look at the files in iTunes, the upper right hand corner shows a device, not a cloud, and yet Spark can't see them. Very disappointing.
Are they songs with DRM? There are still a few left on itunes store and I don't think Spark would be able to read DRM protected files.
My two cents.
Jean-Marie
RE: Spark not reading iTunes files - brantrocky - 27-May-2016
Does anyone still have this issue?
I do; I've checked my DRM - all good (none)
Rebuilt my iTunes library.
I still have a a lot of songs that are "Not Readable"
But... other are playable.
weird.
any idea?
RE: Spark not reading iTunes files - hydr - 28-May-2016
(27-May-2016, 15:21)brantrocky Wrote: Does anyone still have this issue?
I do; I've checked my DRM - all good (none)
Rebuilt my iTunes library.
I still have a a lot of songs that are "Not Readable"
But... other are playable.
weird.
any idea?
This is a documented bug that will be fixed in the next version of Spark.
Spark not reading iTunes files - Eggman - 29-May-2016
I got DRM removal software and put all the problematic files through it. Fixed the problem.
Sent from my iPhone using Tapatalk