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+--- Thread: Repair phantom (/Thread-Repair-phantom)
Repair phantom - Toerless - 21-Feb-2017
I am curious if Devialet provides a repair service for Phantom. Today customer service seems to mention that there is no possibility to repair.
Do i have to put a defect phantom in the trash?
Is this according to EU rules to minimize electronic waste?
I am more than shocked about a high end company without any service!
RE: Repair phantom - Pim - 22-Feb-2017
Looks like it is:
http://devialetchat.com/showthread.php?tid=4045
RE: Repair phantom - daibaron - 23-Feb-2017
I guess even a broken Phantom can be used for spare parts to repair another broken Phantom.
RE: Repair phantom - dogbait - 23-Feb-2017
(23-Feb-2017, 10:37)daibaron Wrote: I guess even a broken Phantom can be used for spare parts to repair another broken Phantom.
Nope. Before I purchased I asked Devialet about the Phantom's serviceability. Their response was that the Phantom's cabinet is sealed with more than a tonne of pressure. It cannot be separated without damaging the unit. As a result, no repair is possible.